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Contact

In-person Service Hours

Office Address

Contact Details

Wed: 11am - 7pm
Fri: 11am - 7pm

3314 Paper Mill Road

Phoenix MD 21131

Maryland USA

Tel: 443-910-4273
E-mail: KMoranGetaway@gmail.com

 Policies

Please be respectful, kind, sober and healthy for your appointments. I adhere to the highest professional standards in all aspects of my work.  I am  committed to providing top-notch services to my valued customers.

01

Cancellations

Cancellations within 24 hours are responsible for 50% of the booked appointment price. 

 

Appointments that are no-shows (you do not cancel or show up to your scheduled appointment) are responsible for 100% of the appointment price. 

 

Cancellations due to acute COVID/ flu symptoms or exposure... fees will be waived in good faith and with discretion.

I cancel appointments using the same preventative based guidelines for our mutual health and safety.

02

Re-schedule ASAP

**Please reschedule your appointment ASAP if you or someone in your household is currently experiencing COVID/flu-like symptoms.  

Please re-schedule if you have symptoms of poison ivy, or any other potentially contagious skin infection.  If your condition has not been evaluated by a medical professional please do so and only re-schedule once your condition has cleared. 

Re-schedule through schedulicity online booking platform up to 24 hours prior.  In case of emergency within 24 hours where you cannot make your appointment please contact Katie directly.

03

General Policies

All Services , Classes and Workshops are non-refundable.

Intake forms will be completed prior to the first therapeutic appointment. 

 

Full disclosure of medical conditions are required to receive therapeutic bodywork.

Written consent from your Doctor is required if you are currently under  a specified treatment plan, ongoing procedure, or wish to receive post operative care.

 

Prenatal massages are provided to expectant mothers after they are out of the first trimester.  Massage within the first trimester is contra-indicated.

All services , classes and workshops provided by Katie Moran / The Getaway are professional and therapeutic. ANY sexual gestures, remarks, or un-necessary bodily exposure from any client will result in an early termination of services. Full price of the service will still be charged. Authorities will be notified, and criminal charges will be pressed.

04

General Policies

Drugs and Alcohol are strictly prohibited.  Anyone under the influence will be denied services that day, and charged 100% of the booked service cost.

 

Children may not tag along to your appointments.  This is your time to let go! 

 

Cell phones must be silenced during sessions.  If you need to make a call while in treatment, I will step aside to give you  that space.  Additional time can not be added on to make this accommodation.

I will not share your information with anyone. All treatments and discussions are  confidential. 

 

Massage therapy clients will be professionally draped in sessions.  Allow your anxiety to dissolve as I will respect your modesty and dignity.

 

I honor your trust with integrity.

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